1 What are the benefits of the Zoho integration?
The Zoho integration allows you to manage your employees’ status in Nailted without effort.
We do a Zoho synchronization to Nailted every 24 hours to check that:
- When you add new people to Zoho they are automatically added to Nailted as well.
- Modifying or removing a person from Zoho also automatically modifies or removes them from Nailted.
- If you assign, remove or change someone’s manager, that change will automatically be reflected in Nailted.
2 How to connect Zoho
To set up your Zoho integration with Nailted, please follow up the steps below:
- Go to your Team section and click on the Add People button. Next, select the Configure new integration button that will redirect you to a new page containing all the available integrations.
- Connect with Zoho and authorize Nailted to synchronize all employees.
⚠️The email address stored on Zoho and Nailted for a person needs to be the same one in order the integration to work correctly.
- Once it is connected, the last step would be to click on the Use this connection for synchronization button to activate the synchronization.
From this moment onwards, the synchronization with Zoho will be done every 24 hours, although it can also be done manually if needed.
3 Can I preview what information will be added into Nailted?
Yes, once you have connected Zoho to Nailted, you will be able to have a preview of all the employees and information that will be uploaded into the system. To do this, follow the next steps:
- Go to your Team section and click on the Add People button. Next, select the option Import from Zoho.
- A new window will appear informing you that we will proceed to import in draft all the new employees detected in Zoho. Click on the Import new employees button.
- The import process can take a few minutes to complete. Once finished, click on the See employees button to see all the employees detected from the system.
💡The new employees will be on draft mode, so they won’t be receiving any notification until you manually activate them.
4 Can I prevent certain users from being synchronized?
Yes, in those cases in which you have certain people that do not need to be synchronized every 24 hours, you can add them to a denylist.
💡To create a denylist, it is necessary to have activated Factorial integration first.
To activate a denylist follow the steps below:
- Go to your ⚙️ Settings section. Next, click on Integrations.
- Select the option of Configure the denylist that will appear under your active synchronization.
- Finally, select the emails from Nailted that you do not want to synchronize and click on the Save button to save your changes.
💡You can also bulk email addresses by spacing them by commas (,)
⚠️ Adding a person to the denylist list, doesn't mean that their profile is disabled in Nailted. You will need to do this process manually in Nailted.