The mood map gathers the information that has been acquired from questions related to motivation, autonomy and psychological safety which are part of the questions that are sent over in the Nailted surveys. Therefore, not all the questions that are part of the surveys will have an impact over the mood map.
For that reason, even if a participant within a group has answered all the survey questions, the system may not have enough information to position them on the mood map, which may show a different number than the total number of participants in the group. This can happen if a new person has recently been added to the group or if the user has not answered a sufficient number of survey questions.
💡A new Nailted user will not be receiving surveys until they have been 30 days within the organization.