How can I get accurate turnover data?

The turnover rate is calculated using the leaving type and date of each employee that has abandoned the company See here how turnover rate is calculated. 

On occasions, Nailted may not have the information of all the employees which will provoke that the information displayed is not accurate. 

How to complete the incomplete turnover data?

When accessing your Turnover section, if there is any missing information in your departures, we will inform you of the total number of people that require your attention. There are two different ways to add the missing data information that will depend on whether you have Nailted integrated with your HRIS (Human Resources Information System) or your HCM (Human Capital Management)  Human Resources software or not. 

1. You already have Nailted integrated with your HRIS or HCM. 

To add the incomplete data of your departures in your Turnover section follow the steps described below: 

1. 1. Access to your HRIS or HCM account that is connected with Nailted. See full integrations list.
   2. Next, provide permission to Nailted to visualize the following fields: termination reason, termination type, termination date. 

💡It is possible that your fields are called slightly different, so provide access to the fields containing this information. 

1. 3. Once permission is granted, the next step is to synchronize your HRIS or HCM with Nailted if you wish to straight away start revising your turnover. Follow the following steps:

💡In case you do not perform this step, the information will appear after the regular synchronization that takes place everyday. 

1. 1. 1. 1. Access to your Settings section in Nailted and click into the Integrations section. 
         2. Next, click on the Synchronize now button that will open a new window. 
         3. Click on the Synchronize now button to manually bring the latest data into Nailted.

💡You can see a preview of the changes that will be made before they are made into the platform by clicking on the Preview the changes button. 

1. 4. Access to your Nailted Turnover data to start revising your turnover data. 

2. Nailted is not integrated with your HRIS or HCM. 

2.1. How to connect my HRIS or HCM 

If you use certain HRIS or HCM, Nailted can integrate with them and bring all the information regarding turnover, among other benefits as a full stream connection to add or update employee information automatically, making the daily management easier. Nailted can be integrated with the following softwares: 

• • Personio
  • Factorial
  • Zoho
  • Bamboo HR

🗣️ If you use a different software, please contact your Customer Success representative to create the new integration. 

💡Make sure that during the connection of the HRIS or HCM that it is indicated in each individual article you provide access to the following fields: termination reason, termination type, termination date. It is possible that your fields are called slightly different, so provide access to the fields containing this information. 

All the information will be transferred to Nailted once the connection has been successfully done.

2.2. I do not have a HRIS or HCM

In case that you do not have a HRIS or HCM system, it is possible to add the incomplete data of your departures manually into Nailted. Follow up the steps described below to do it. 

1. 1. Go to your Engagement section and navigate to the Turnover section. 
   2. Click on the Solve button that will appear in case that you have any departure with incomplete information. 
   3. You will be redirected to a new window showing all the cases that require your attention. 
   4. Next, click on the Add reason button that appears next to the person’s name. 
   5. Select the last day of work for that person and select the employee leaving reason from the possible options: 
      • • Employee decision: The employee decided to terminate the contractual agreement with your organization voluntarily. You can add a more specific reason on the dropdown below.  
        • Company decision: The organization decided to terminate the contractual agreement with the employee for any given reason. You can add a more specific reason on the dropdown below.
        • Other reason: Write here any other reason that is not covered by the previous ones, for example, the end of an internship period, etc. All the reasons that you add will be visible on the dropdown menu in the future. 

💡 On those cases that the reason to disable an employee is for example a mistake in their email address, you can disable the Add leaving reason button and that person will not compute for the calculation of the turnover rate. 

💡 If you have people with the same leaving reason you can add the information to multiple users by clicking on the box that appears next to the user name. Next, click on the Add reason button that will appear.

1. 6. Click on the Confirm button to save your changes. 
   7. Repeat this process as many times as necessary to have completed the leaving reason and date of all the inactive users.