Custom polls offer a powerful way to tailor the questions you send to your employees, enabling you to gather insights that are highly relevant to your organization. By designing your own questions, you can address specific areas of interest, align the feedback process with your unique business goals, and respond to evolving needs within your company. This level of customization ensures that the metrics you collect are directly aligned with the priorities of your organization, providing you with actionable data that can drive meaningful improvements in employee engagement, productivity, and overall organizational health. You can learn more about what custom polls can be used for here.
How to create a custom poll
To create a new custom survey, follow the steps described below:
- Go to your Engagement section and click on Custom Polls.
- To start creating your custom poll click on the Create custom poll button.
- Add a Title and a Description to your custom poll.
💡By clicking on this symbol you will be able to add the translation of your information into other languages, to fit better to your audience.
- Select the audience that you want to receive your custom poll, Everyone at your organization or Only specific groups selected from the ones you have created in the system.
💡 The audience will not see the information included in this step.
⚠️Only groups with 3 or more members will appear.
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Now it is time to add the questions that you would like to ask to your audience. Firstly select the type of question from the options provided:
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- Text: These questions allow the participant to submit an open text answer.
- Numeric 0-10: This option allows you to quantitatively measure different aspects by letting you create a question with a scale that goes from 0 to 10 and select what opposite sides of the scale mean (ie. 0 is bad and 10 is good).
- Star rating: This scale allows you to measure a statement using a visual star scale. A weight is assigned to each star on the scale and then an average is calculated.
- Likert scale: It will allow you to measure a statement on a 5 points scale, from strongly disagree to strongly agree.
- Custom Choice: This scale helps to measure a statement using a scale between 2 and 10 options, being each one of them fully customizable.
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💡Numeric scale, star rating, likert and custom choice questions are always followed by a follow up text question to explain the value selected. The text response is optional, but more feedback always helps both parties to communicate better.
- Add your question under What would you like to ask? Add as many questions as needed by clicking on the Add another question button. When finished, click on the Continue button.
💡By clicking on this symbol you will be able to add the translation of your information into other languages, to fit better to your audience.
- Select the delivery option from the options provided:
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- Next survey delivery option: The questions that you have configured will be sent along with the regular Nailted surveys.
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💡This option is the one we recommend to you, because it helps to keep the regular rhythm of question helping to establish a habit.
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- Instant delivery option: The question will be sent instantly once you activate the custom poll to the audience selected.
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- Select the frequency for sending your questions from the options available:
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- One time survey: By disabling the Set this poll as recurrent your questions will only be sent once with the next Nailted survey.
- One question per each Nailted survey: One of your questions will be sent to each person within your audience every time they receive a Nailted survey and you will be able to track it through a custom metric.
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All questions every a certain number of months: The system will distribute the questions within the custom polls for all of them being answered by the audience according the periodicity established:
- 1 month
- 2 months
- 3 months
- 6 months
- Manual: Select custom dates in which you would like your questions to be received by your audience. One question can be configured to be sent on more than one date.
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- Select if you want the answers provided by the participants to be Anonymous or Identified. Once ready, click on the Continue button.
💡We recommend to use the anonymous mode because the answers that you will get will be more sincere and you will always have the possibility to segment the data by groups to uncover patterns.
- A summary of your current setup will be displayed for you to review. When ready, click on the Publish survey button.
💡If you have chosen to send questions recurrently, you can group your questions in submetrics by clicking on the pencil icon that appears under the submetric section and writing the name of your submetric on the provided text box.
- Finally, click on the Publish survey button.
The questions will then start to be sent according to the configuration established on the custom poll.