It is important to distinguish between disabling a person from the platform and disabling survey notifications for them. Disabling a person involves deactivating their account, which will revoke their access to Nailted. On the other hand, if your goal is merely to prevent someone from participating in surveys, you don't need to remove them entirely. Instead, you can opt to disable surveys and notifications specifically for that individual.
If you're only looking to ensure that surveys are disabled for a particular person without affecting their other permissions or access, you can refer to this article that provides a step-by-step guide on how to disable surveys and survey notifications for a single user.
How to disable a person
To disable a person in Nailted follow the steps described below:
- Go to the Team section and find the name of the person you would like to disable.
💡You can use the search engine to speed up your search.
- Access to the person’s profile by clicking over their name. Next, click on the Disable member button.
- A new window will open requesting you to select the last day of work for that person and the employee leaving reason from the possible options:
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- Employee decision: The employee decided to terminate the contractual agreement with your organization voluntarily. You can add a more specific reason on the dropdown below.
- Company decision: The organization decided to terminate the contractual agreement with the employee for any given reason. You can add a more specific reason on the dropdown below.
- Other reason: Write here any other reason that is not covered by the previous ones, for example, the end of an internship period, etc. All the reasons that you add will be visible on the dropdown menu in the future.
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💡 On those cases that the reason to disable an employee is for example a mistake in their email address, you can disable the Add leaving reason button and that person will not compute for the calculation of the turnover rate.
💡 If you have people with the same leaving reason you can add the information to multiple users by clicking on the box that appears next to the user name. Next, click on the Add reason button that will appear.
- Click on the Confirm button to save your changes.
From this moment onwards the person will not be receiving further notifications from Nailted and they will not have access to their account.