As you can see during the creation process of your custom polls at the Delivery step, one of the options you can modify is Recurrency, being able to choose whether or not you want your custom poll questions to be sent on a recurrent periodicity:
- One question per each Nailted survey: One of your questions will be sent to each person within your audience every time they receive a Nailted survey and you will be able to track it through a custom metric.
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All questions every a certain number of months: The system will distribute the questions within the custom polls for all of them being answered by the audience according the periodicity established:
- 1 month
- 2 months
- 3 months
- 6 months
- Manual: Select custom dates in which you would like your questions to be received by your audience. One question can be configured to be sent on more than one date.
This is useful because it allows you to ask for specific insights periodically over a certain period of time which strongly complements the data collected by Nailted’s regular questions.
Furthermore, you can create your very own new metric which is linked to the custom poll, letting you track and gain insights from it (see here how to create a custom metric). This new metric will allow you to measure the particularities of your organization or team that are too specific to be covered by Nailted’s regular surveys. This new metric will be visible on the My metrics tab that appears on your Engagement section.