Nailted – Knowledge Base
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eNPS
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Help
Getting Started
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Check your eNPS.
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Give Claps on Friday.
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Check your metrics to understand your eNPS.
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Create groups to understand patterns.
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Invite new team members to Nailted.
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Configure teams.
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Live your first 1:1.
Best Practice Guide
Tips to improve participation in Nailted
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General tips to improve participation in Nailted
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Tips to improve participation in Surveys
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Periodically boosts your participation
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Tips to improve participation in Claps
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Getting managers to hold 1:1 meetings
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Reinforce that Nailted is anonymous
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Answering all the feedback received.
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Templates to share Nailted information and encourage participation
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Initiatives to improve your metrics
Metrics
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How do metrics work?
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How often are metrics surveys sent?
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Can I change the metrics survey's periodicity?
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What questions are included in a survey?
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Can I edit the metric questions?
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Can I add new questions to the metrics?
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When will I see my first data?
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Can I see the metrics by groups of people?
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How many questions are there in Nailted?
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What do surveys look like?
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How to measure Diversity, Equity and Inclusion (DE&I) with Nailted
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How to measure onboarding with Nailted
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What metrics does the question asked on Fridays before the claps impact?
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About benchmarking and how it works
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If I delete someone off my team, why is their participation still available?
eNPS
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What is eNPS?
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How often is the eNPS question sent?
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How do we calculate eNPS?
Claps
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Why is recognition important?
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How do claps work?
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Are claps anonymous?
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Do I have unlimited claps?
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How is the screen to send claps?
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How do people receive claps?
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How can I make sure everyone in my team receives claps?
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How to improve claps participation?
Config
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Can I give access to the administrator’s panel to other people?
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How can I remove a person?
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What does a person receive when I add them to Nailted?
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Welcome email to Nailted.
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Can I deactivate the survey questions for one single person?
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Can I disable all notifications?
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In what language will people receive notifications? Can it be changed?
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How to import people from a file?
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Why can’t Nailted contact some users?
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How do limiting groups work?
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How do I disable users?
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What are dynamic groups and what are they for?
One-on-one
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Suggested talking points for your 1:1 meeting with your report.
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Suggested talking points for your 1:1 meeting with your manager.
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How 1:1 works?
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How to create recurrent events for your 1:1s with Google Calendar
Custom Polls
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What are Custom Polls?
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How do I create a new custom poll?
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What are the different ways to send a custom poll?
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What does it look like to receive a custom poll?
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What are the different types of questions?
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What are recurrent custom polls?
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Use-cases for Custom Polls
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HR & People Survey Templates
Mood Map
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What do the zones on the mood map mean?
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What does psychological safety mean?
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What does motivation & autonomy mean?
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What is the mood map useful for?
Check-in & 360
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How check-ins & 360 works?
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Process for a check-in campaign
Managers
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Can I assign two managers to the same person?
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Can a manager see the people who form their team?
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Can I configure it in a way that a manager has access only to their team dashboard?
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How do I assign a manager?
Participation
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Will people participate?
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How do I ensure people participate?
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What level of participation can I expect in Nailted?
Integrations
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BambooHR Integration
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Microsoft Teams Integration
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Microsoft Teams / Slack notifications
Goals
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How can I set goals for each person?
About Nailted
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Nailted´s Manifesto
Pulse
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What is weekly pulse?
eNPS
Process for measuring employee satisfaction.
What is eNPS?
What is eNPS?
How often is the eNPS question sent?
How do we calculate eNPS?
Nailted – Knowledge Base
| 2022
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