Nailted – Knowledge Base
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eNPS
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Help
Getting Started
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Check your eNPS.
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Give Claps on Friday.
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Check your metrics to understand your eNPS.
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Create groups to understand patterns.
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Invite new team members to Nailted.
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Configure teams.
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Live your first 1:1.
eNPS
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What is eNPS?
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How often is the eNPS question sent?
Metrics
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How metrics works?
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How often are metrics surveys sent?
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Can I change the metrics survey's periodicity?
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What questions are included in a survey?
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Can I edit the metric questions?
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Can I add new questions to the metrics?
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When will I see my first data?
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Can I see the metrics by groups of people?
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How many questions are there in Nailted?
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What do surveys look like?
Claps
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How claps works?
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Are claps anonymous?
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Is there a claps’ public ranking?
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Do I have unlimited claps?
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How is the screen to send claps?
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How do people receive claps?
One-on-one
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Suggested talking points for your 1:1 meeting with your report.
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Suggested talking points for your 1:1 meeting with your manager.
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How 1:1 works?
Mood Map
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What do the zones on the mood map mean?
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What means psychological safety?
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What means motivation & autonomy?
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What is the mood map useful for?
Check-in
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How check-ins works?
Managers
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Can I assign two managers to the same person?
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Can a manager see the people who form their team?
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Can I configure it in a way that a manager has access only to their team dashboard?
Config
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Can I give access to the administrator’s panel to other people?
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How can I unregister a person?
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What does a person receive when I add them to Nailted?
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Welcome email to Nailted.
Best Practice Guide
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Tips to improve participation in Nailted.
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Encouraging the use of claps
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Getting managers to hold 1:1 meetings
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Reinforce that Nailted is anonymous
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Answering all the feedback received.
eNPS
Process for measuring employee satisfaction.
What is eNPS?
How often is the eNPS question sent?
Nailted – Knowledge Base
| 2020
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Nailted – Knowledge Base
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