As a manager/admin, what information can I see from other people's 1:1s?

If you are looking for a good overview of your teams’ 1:1s, you can find valuable information in the 1:1 meetings section of your account. However, detailed information about individual 1:1s like the agendas, notes… is considered to be private and is thus not visible to other people.

The reason that information is kept confidential is that 1:1s are a space to build trust. They can be a space for very delicate conversations, where not only work-related topics are discussed, but also personal matters that affect the person’s work one way or another. Therefore that information is very sensitive and is kept private for the benefit of the employee discussing it.

What can I do if I am worried about a team member and want to check if they need help?

There is one way you can get visibility on other people’s 1:1s, and that is by checking the score given by the manager to their team member at the end of their 1:1, which is a way for him to give instant feedback to the admin.

Once a 1:1 is finished, the manager gives it a score from 0 to 10 that shows how motivated they felt the person was and you can see this score from the 1:1 meetings section. If you see that the score is too low, you can get in touch with the manager to understand what is going on with their team member and to anticipate any risky situations.

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Nailted – Knowledge Base | 2021